Apparently there's an issue with the comment link not working.. I am trying to get this fixed ASAP! Until then, if you'd like to give me feedback (which I'd appreciate!) email me- StephO.8406@gmail.com
Thanks for your patience :]
Sunday, September 18, 2011
Comments problem
Posted by Stephanie_Ann at 9/18/2011 05:15:00 PM 0 comments
The Waiting Game.
Posted by Stephanie_Ann at 9/18/2011 04:28:00 PM 0 comments
Labels: gastric sleeve, Kaiser, orientation, weight loss surgery
Friday, September 9, 2011
"Indicate your preferences.."
Since my last post, I've attempted to get more information from Kaiser regarding the time between the orientation and the classes. Last week, Friday, I received a call from a "Ruby" in the health education department. Unfortunately, she did not call my cell phone and when I returned the call 5 minutes later, she "wasn't available". I spoke with a woman who told me not to quote her, but the call may have been about getting me into the class beginning on 09/30, but I would have to wait to talk with Ruby.. which was not until Tuesday thanks to the holiday weekend.
Tuesday came, Ruby called, and gave me nothing. I felt like I was speaking to a telemarketer reading prompts from a sheet of paper posted in front of her face. I explained my situation, and she continued to repeat her bit about "indicating my preferences and availability on the form I receive at orientation and then I will be scheduled for the classes". I quote this because she said it at least 6 times. I understand it's first come, first serve, I understand I need to attend the orientation in order to be scheduled for classes, and that it's based on availability... but I just wanted a little more information to help me decide if I would be flying out for orientation and coming back to Texas in between then and my classes, or if I would be driving out for the long haul. I knew this would be difficult, but I was hoping someone could help me make what was already a pain in the ass a little less painful!!
The next day I decided to give it another shot, and I called Member Services and spoke with a woman names Hailey, who was so helpful and friendly. I explained my situation and she called the health education department
while I was waiting on the line and spoke with a Debbie, who told her
there is a class starting on the 30th. Not only that, but that it's a
"mega" class, double occupancy, and is only 50% full right now. She said
there is a high chance I will get into that class. Worse case, and I
don't get into that one, there are a few starting in October as well. Now why couldn't I have received that information in the beginning?!
So, here's where I stand:
My tires will hit the road headed for California on Monday. My orientation is 09/16. Cross my fingers, I'll be in class on 09/30..(you can cross your fingers, too! ;] )
Posted by Stephanie_Ann at 9/09/2011 11:28:00 PM 0 comments
Labels: classes, Kaiser, update, weight loss surgery